Payment Policy

Payment Policy - Wickleigh

This Payment Policy sets out the payment methods we accept and the conditions that apply to any purchase on Wickleigh. All transactions are processed in GBP for a smooth, dependable and secure experience.

1. Accepted payment methods

We accept the following payment methods, shown in the same order as at checkout and in our footer:

American Express
Apple Pay
Google Pay
Mastercard
PayPal
Shop Pay
Visa

Credit and debit cards are accepted from all major networks listed above.

2. Payment processing

All payments must be made at the time of order.
We only begin preparing your order once full payment has been received.
If a payment fails or is declined, the order will not be confirmed.

3. Currency and taxes

All prices displayed on Wickleigh are listed in GBP (£).
Prices include any applicable taxes. Delivery within the United Kingdom is free, so the price shown is the price you pay.
Prices may change without notice.

4. Secure payments

Wickleigh uses SSL (Secure Sockets Layer) encryption to safeguard your information, and our checkout is PCI DSS compliant. We never store your card details on our servers: once your purchase is completed, we can only see your billing information, shipping information, order details and the last four digits of your card. You can recognise a secure connection by the padlock icon in your browser and the "https" prefix in the site address.

5. Refunds and disputes

Refunds are processed in accordance with our Return & Refund Policy. If you experience any issue with an order, please contact us directly before initiating a chargeback, so that we can put it right. Any unauthorised chargeback request will be disputed.

6. Fraud prevention

Wickleigh reserves the right to cancel or suspend any order suspected of fraud or unauthorised activity. Identity verification may be requested for high-value orders.