Questions, answered
Fittings, delivery, returns and payment, answered plainly. Anything else, we are one message away.
Every listing states the exact fitting under Key details: an E27 or E14 screw fitting, or an integrated LED that needs no bulb at all. Where a bulb comes in the box, the listing says so under What's included. If it is not written on the page, it is not in the box.
UK delivery is free on every order, with no minimum. Orders are prepared in 2 to 3 working days and arrive within 4 to 9 working days, so 6 to 12 working days in total. A tracking link is emailed as soon as your order ships. Full details are in our Shipping policy.
You have 30 days from delivery to return an item, unused and in its original packaging. Once your return is approved, the refund goes back to your original payment method within 7 working days. Full details are in our Return and Refund policy.
We accept Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, PayPal and Shop Pay. All payments are processed securely in GBP. More in our Payment policy.
We currently deliver within the United Kingdom only.